
Ensure a smooth move-in experience with these key steps.
A little preparation can make moving day much easier. Before you collect the keys, inspect the property, arrange utilities, review the building's move-in requirements and consider renters insurance.
Inspect the home carefully before moving in and record its condition. Clear notes and photos can help protect your rights, support your Condition Report and reduce later disputes.
Conduct a thorough inspection of all rooms, outdoor areas, and facilities to check for any damages or issues. This step is vital for protecting your rights and reducing future disputes. Take detailed notes and clear, date-stamped photos of any existing damages.
Document any existing damage with clear, date-stamped photos and detailed notes. These records can help prevent misunderstandings and resolve any later dispute. Keep the files well organised and easy to access.
The rental provider or agent must give you a Condition Report before you move in. Review it, add any missing details and return a signed copy within five business days. Keep your own copy and supporting photos; these records can help protect your bond at the end of the tenancy.
List every discrepancy in the Condition Report and notify the rental provider or property manager in writing. If an issue needs attention before move-in, raise it promptly and keep a copy of the correspondence.
Contact the relevant providers before moving day to arrange electricity, water, gas and internet. Some connections or installation appointments can take several days.
Set up your electricity account early and schedule connection for your move-in day.
Check with your building or water provider how water accounts are arranged for your home.
If your home uses gas for cooking or hot water, arrange the account and start date in advance.
Book your internet connection early. Installation appointments can take several days, so arrange the service before moving in.
Familiarise yourself with the building’s facilities, rules and move-in procedures. Check any specific instructions from the Owners Corporation and building management.
Below you’ll find move-in information for the 135 apartment buildings we manage. Search for your building to view Owners Corporation contacts, building manager details, move-in booking procedures, utility information and downloadable documents.
While not mandatory, renters insurance can offer valuable protection for your personal belongings and provide liability coverage. Research and select a suitable renters insurance policy for peace of mind.
Taking these steps now can prevent problems later and support a smooth renting experience. Need help before moving in? Contact Moment Group for assistance or further information.